Terms
& Condition
Purchases can be paid by
MasterCard or Visa or by letter of credit (we can't accept American Express on-line yet). Shipping and
handling are included in the prices. The card will be charged in Italian Liras (as per
Italian banking regulations but will be the exactly amount in dollar that you see per
product), regardless of the card's or order's origin. We have included US dollar amounts
for the customers' convenience. Orders are shipped worldwide via UPS Within 15 working
days from the receiving of your order. The card will be charged immediately prior to
shipping. We do not accept COD's except within Italy following specific request. Taxes are
only included on the European prices other price for Asia and US are tax free. Customs
expense are on your own. Should a customer not be satisfied, we must be contacted within
seven days from the date the shipment is received. In case of acceptance, the customer
shall be given a code for the return of the goods. No returns shall be accepted without
the return code but will be the exactly amount in dollar that you see per product
Of Course for big order terms &
condition will be discussed at moment of the order via fax or phone for more security.
The on-line payment system is absolutely
secure, adopting standard security precautions used world-wide. When you proceed to
the "Payment" page, you will be entering a "secure" area where all the
information you submit will be encrypted.
If you prefer providing us with you credit
card information off-line, you can print this page (the order) fill out the latter and fax
both to +39-89-442066
Returns
All products we carry are hand crafted at
time order is placed. Cancellations cannot be accepted after an order is placed. We will
order exactly what you tell us, but are not responsible for incorrect model numbers and
cover numbers. We will help you define this the best we can, we will also send you a copy
of the picture of the style and cover selected when available.
We also provide a 30 days money back guaranty if the
product has some defect or if you are not happy about it we can change with another
product. |
